SafeInspect Privacy Policy

Cooper & Co. Technology LLC (“we,” “us,” “our”) operates the SafeInspect mobile application (“SafeInspect” or “the App”). This Privacy Policy explains what information we collect, how we use it, where it’s stored, and your rights regarding it.

By using SafeInspect, you agree to the practices described in this policy.

1. Information We Collect

1.1 Account Information (via Dropbox)

SafeInspect uses Dropbox OAuth for sign-in. When you authenticate, Dropbox provides us with:

• Your email address
• Your display name
• Your Dropbox account identifier
• Your Dropbox namespace identifiers (used to determine where your inspection reports are stored)

We do not see or store your Dropbox password.

1.2 Inspection Content You Create

SafeInspect lets you create and save inspection records. This content includes:

• Job information you enter (job number, customer name, equipment serial number, model, capacity, hour meter reading, location, inspector name, etc.)
• Status ratings (Satisfactory, Unsatisfactory, Monitor, Recommend, Non-Applicable) for each inspection item
• Notes and annotations you add
• Photos you attach to inspection items
• Inspector and customer signatures captured at the end of an inspection
• The PDF report generated from the above

This content is saved locally on your device first, then uploaded to your own Dropbox account when your device has internet connectivity.

1.3 Diagnostic and Crash Data

To identify and fix problems with the App, SafeInspect uses Sentry, a third-party error-monitoring service. Sentry receives:

• Crash reports and stack traces
• Performance metrics (e.g. how long an upload takes, whether it succeeded)
• Diagnostic logs of network requests and sync activity
• Your Dropbox account identifier, used to correlate reports with a specific session (no email, display name, or password is sent)

This information is used solely to improve the App’s reliability and is not sold, rented, or shared for any other purpose.

1.4 Information We Do Not Collect

SafeInspect does not collect:

• Your location
• Your contacts
• Your browsing or search history
• Your payment or financial information
• Audio recordings
• Advertising or marketing identifiers
• Health, biometric, or wellness data
• Any data used for advertising, profiling, or behavioral tracking

We do not embed advertising networks, marketing analytics SDKs, or social-media trackers in the App.

2. How We Use Your Information

We use the information we collect to:

• Authenticate you and provide access to the App
• Save and synchronize your inspection reports to your Dropbox account
• Generate PDF reports from your inspection data
• Diagnose and fix bugs, crashes, and performance issues
• Communicate with you about the App when necessary (e.g. critical security or compliance updates)

We do not sell, rent, or trade your personal information to third parties.

3. Where Your Data Is Stored

3.1 On Your Device

Inspection drafts, photos, signatures, and template data are stored locally on your iOS device using encrypted storage (SQLite + iOS Data Protection). Authentication tokens are stored in the iOS encrypted keychain. This data remains on your device until you delete the App or manually clear it.

3.2 In Your Dropbox Account

Generated PDF reports and any attached photos are uploaded to a folder structure within your own Dropbox account (typically /SafeInspect/<Job>/<Owner>/<Unit>/). You retain full ownership and control of this data through your Dropbox account. We do not have independent access to your Dropbox storage; we transmit reports to your account using a Dropbox access token that you can revoke at any time.

3.3 With Sentry

Crash and diagnostic data is transmitted to Sentry (operated by Functional Software, Inc., a United States company). Sentry’s privacy policy is available at https://sentry.io/privacy/.

4. Third-Party Services

SafeInspect depends on the following third-party services to function. Each is governed by its own privacy policy:

5. Data Retention

• On-device data: Retained until you delete the App, clear its data, or sign out. Uninstalling the App removes all locally stored data.
• Dropbox reports: Retained according to your Dropbox account’s own retention rules. We do not control this storage and do not delete data from your Dropbox.
• Sentry diagnostic data: Retained for up to 90 days per Sentry’s default retention policy, then automatically purged.

6. Your Rights

You have the right to:

• Access your data. Your inspection reports are accessible directly through your Dropbox account. On-device data can be reviewed within the App.
• Delete your data. Uninstall the App to remove all locally stored data. Delete reports from your Dropbox to remove the cloud copies.
• Revoke SafeInspect’s access. Visit dropbox.com/account/connected_apps and revoke SafeInspect at any time. After revocation, the App will no longer be able to upload to your Dropbox.
• Request information about diagnostic data we hold associated with your account by contacting us (Section 9).
• Object to processing of diagnostic data. We will honor requests to exclude your account identifier from future crash reports.

Users in the European Union (GDPR), United Kingdom (UK GDPR), and California (CCPA/CPRA) have additional rights, including the right to data portability, the right to non-discrimination for exercising privacy rights, and the right to request deletion of data we hold about you. To exercise these rights, contact us at the email below.

7. Children’s Privacy

SafeInspect is intended for use by industrial inspection professionals and is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us and we will delete it promptly.

8. Security

We use industry-standard measures to protect your data:

• All network communication uses HTTPS (TLS 1.2 or higher)
• On-device data is encrypted at rest using iOS’s built-in Data Protection
• Authentication tokens are stored in the iOS encrypted keychain
• No passwords are stored within the App
• Crash reports are transmitted over encrypted connections to Sentry

No system is perfectly secure. If you suspect your account has been compromised, revoke SafeInspect’s Dropbox access immediately (Section 6) and contact us.

9. Contact Us

For questions about this Privacy Policy or to exercise any of your rights:

Cooper & Co. Technology LLC
Email: privacy@cooperco.tech
Web: cooperco.tech

We will respond to legitimate privacy requests within 30 days.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date at the top of this page. For material changes, we will notify you within the App at next launch and, where required by law, request your re-acceptance. Continued use of SafeInspect after a change indicates your acceptance of the updated policy.